Shipping Policy – Secret Nutri GmbH

At Secret Nutri, we aim to deliver your order quickly, safely, and reliably. Below you’ll find detailed information about our shipping methods, delivery times, and costs for each destination.

📦 Shipping Information

We currently ship to several European countries via trusted logistics partners such as GLS and DPD.
All orders are processed within 1–2 business days after payment confirmation. You will receive a shipping confirmation with tracking information as soon as your package leaves our warehouse.

🌍 Delivery Times & Shipping Costs

Country	Delivery Time	Shipping Cost	Free Shipping From
Austria	2–3 business days	€1.95	from €39.90
Germany	5–7 business days	€4.95	from €39.90
Denmark	5–7 business days	€4.95	from €39.90
Belgium	5–7 business days	€4.95	from €39.90
Poland	5–7 business days	€4.95	from €39.90
Hungary	5–7 business days	€5.45	from €39.90
Czech Republic	5–7 business days	€5.45	from €39.90
Slovakia	5–7 business days	€5.45	from €39.90
Slovenia	5–7 business days	€5.45	from €39.90
Romania	5–7 business days	€5.45	from €39.90
Netherlands	5–7 business days	€5.45	from €39.90
Luxembourg	5–7 business days	€5.45	from €39.90
Croatia	5–7 business days	€6.45	from €39.90
Italy	5–7 business days	€6.45	from €39.90
France	5–7 business days	€6.45	from €39.90

💰 Free Shipping

We offer free shipping for all orders above €39.90 (depending on your location).
The final shipping costs will be automatically calculated and displayed at checkout.

📦 Order Tracking

Once your order has been shipped, you will receive an email with your tracking number.
You can track your parcel anytime via the carrier’s tracking page.

📅 Delays

Please note that delivery times may vary slightly due to holidays, customs processing, or regional shipping conditions.
We always do our best to ensure your order arrives as quickly as possible.

🌱 Sustainable Shipping

We use eco-friendly packaging and work with environmentally responsible carriers to minimize our carbon footprint.

Contact

If you have any questions regarding shipping or delivery, please contact our customer support team:
📧 support@secretnutri.com
📍 Secret Nutri GmbH – Krugerstraße 2/7, 1010 Vienna, Austria